Terms of use

Beta draft, 15 November 2026. This page is being reviewed by our lawyers and will change before the service fully opens.

What the platform is

The Real Estate Platform is an online service for residential property in New South Wales. Owners and licensed agents list homes for sale or rent; buyers and tenants search, message, inspect, offer and apply. We provide the tools. We are not a real estate agent, a conveyancer or a lawyer, we do not act for either side, and nothing on the site is legal, financial or valuation advice.

Your account

You must give accurate details and keep your sign-in to yourself.
Some actions need a confirmed identity. Listing a property needs every owner on the title to agree.

Listings

Whoever lists a property is responsible for the listing being accurate and not misleading, and for having the right to sell or lease it.
A home for sale must have its contract for sale available before it goes live. We review listings before publication but do not inspect properties or verify every statement.
Rent is advertised as one fixed amount. Rent bidding is not allowed.

Offers, auctions and agreements

An offer or acceptance made through the site records what the parties intend. A sale is binding only when contracts are exchanged through the parties' conveyancers or solicitors.
Online auctions are conducted by accredited auctioneers under the conditions shown for each auction.

Money

We never ask for or hold deposit, rent or bond money. Deposits go to a conveyancer's or solicitor's trust account; rent goes directly to the landlord; bonds are lodged with NSW Fair Trading. A request to pay us or an individual is fraudulent: please tell us.

Messages

By creating an account you agree to receive emails and SMS text messages about your own activity, as described on the privacy page.

Fees

Listing is free and we charge no commission on a sale. Some partners in our directory pay us a referral fee; where they do, we say so beside the referral.

Acceptable use

Do not post false listings, impersonate anyone, harass other users, try to take contact or payment outside the site to avoid its protections, or interfere with the service. We may remove content or close accounts that break these terms.